{"id":4254,"date":"2014-09-09T16:54:09","date_gmt":"2014-09-09T14:54:09","guid":{"rendered":"https:\/\/www.camping-first.de\/?page_id=4254"},"modified":"2018-09-20T13:28:23","modified_gmt":"2018-09-20T11:28:23","slug":"service-request","status":"publish","type":"page","link":"https:\/\/www.camping-first.de\/en\/support-en\/service-request\/","title":{"rendered":"Service request"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row gap=&#8221;zero&#8221;][vc_column]\r\n    <style type=\"text\/css\" media=\"all\">\r\n                      \r\n        #textbox_1 .textBox .frame div            {\r\n                background-color: rgba(255,255,255,0.01);  \r\n            }\r\n\r\n        \r\n        \r\n    <\/style>\r\n    \r\n    <div id=\"textbox_1\" class=\"custom-textbox\">\r\n        <div class=\"custom-textbox-bg\"  style=\"background-color:#e7343f\" ><\/div>\r\n        <div  class=\"textBox   nosubtitle   fontSize40 textBoxCenter textBoxUnderCenter textBoxNoStyle\">\r\n        <div class=\"frame top\">\r\n            <div><\/div>\r\n        <\/div>\r\n        <div class=\"frame right\">\r\n            <div><\/div>\r\n        <\/div>\r\n        <div class=\"frame bottom\">\r\n            <div><\/div>\r\n        <\/div>\r\n        <div class=\"frame left\">\r\n            <div><\/div>\r\n        <\/div>   \r\n            \r\n                                             \r\n                        <div class=\"clearfix\">\r\n                            <div class=\"title clearfix\"  style=\"color:#ffffff;\" >\r\n                                \r\n                                \r\n                                Service request\r\n                                \r\n                                                            \r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                    \r\n                        \r\n                        \r\n        <\/div>\r\n    <\/div>\r\n\r\n    [\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;50&#8243;][vc_column width=&#8221;1\/2&#8243;]\r\n    <style type=\"text\/css\" media=\"all\">\r\n                      \r\n        #textbox_2 .textBox .frame div            {\r\n                background-color: #e7343f;  \r\n            }\r\n\r\n        \r\n        \r\n    <\/style>\r\n    \r\n    <div id=\"textbox_2\" class=\"custom-textbox\">\r\n        <div class=\"custom-textbox-bg\" ><\/div>\r\n        <div  class=\"textBox   nosubtitle   fontSize20 textBoxleft textBoxUnderleft textBoxNoStyle\">\r\n        <div class=\"frame top\">\r\n            <div><\/div>\r\n        <\/div>\r\n        <div class=\"frame right\">\r\n            <div><\/div>\r\n        <\/div>\r\n        <div class=\"frame bottom\">\r\n            <div><\/div>\r\n        <\/div>\r\n        <div class=\"frame left\">\r\n            <div><\/div>\r\n        <\/div>   \r\n            \r\n                                             \r\n                        <div class=\"clearfix\">\r\n                            <div class=\"title clearfix\" >\r\n                                \r\n                                \r\n                                Important note\r\n                                \r\n                                                            \r\n                            <\/div>\r\n                        <\/div>\r\n\r\n                    \r\n                        \r\n                            <div class=\"contentfs14 text\" >For fixed antennas, a service appointment on site is only possible after prior appointment by phone!<br \/>\nPortable antennas please send us by mail. In case of a complaint, please use the service form, which also includes the return address.<\/div>\r\n                        \r\n        <\/div>\r\n    <\/div>\r\n\r\n    \r\n    <style type=\"text\/css\" media=\"all\">\r\n\r\n        \r\n            #button_1.ep_button                {\r\n                    border-radius:20px;\r\n                }    \r\n    \r\n            \r\n                \r\n        #button_1.ep_button            {\r\n                border-width:2px;\r\n            }    \r\n    \r\n        \r\n        #button_1.ep_button span.txt:before,#button_1.ep_button span.icon .hovericon            {\r\n               color:#ffffff;\r\n            }    \r\n        \r\n        #button_1.ep_button.style1, #button_1.ep_button.style2            {\r\n                border-color:#e7343f;\r\n            }\r\n\r\n            #button_1.ep_button:hover                    {\r\n                       background-color:#e7343f;\r\n                    } \r\n\r\n            \r\n    <\/style>\r\n\r\n      \r\n\r\n\t\r\n\t        <div class=\"inlinestyle left \">\r\n      \r\n    \r\n        <a id=\"button_1\" class=\"ep_button left row style2 transparent\"   style=\"color: #e7343f;\"  href=\"http:\/\/www.megasat.tv\/download\/11256\/\" title=\"\" >\r\n    \r\n           \r\n            <span class=\"txt\" data-hover=\"Download Service form\">\r\n                Download Service form            <\/span>\r\n\r\n            \r\n        <\/a>\r\n        <div class=\"clearfix\"><\/div>\r\n\r\n       \r\n\t        <\/div>\r\n    \r\n\r\n    \r\n    [vc_column_text]<span id=\"result_box\" class=\"\" lang=\"en\">Do you have technical questions about our products or questions about a repair status? <span class=\"\">Call us or use the respective input field to contact our service department.<\/span><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]\r\n              \r\n        \r\n         <div id=\"imagebox_1\" class=\"imageBox    nosubtitle   fontSize20 imageBoxCenter\"   data-delay=\"0\" data-animation=\"none\"  >\r\n    \r\n      \r\n    \r\n      \r\n             \r\n              \r\n        \r\n        <\/div>\r\n\r\n      \r\n    \r\n\r\n    [\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; row_padding_top=&#8221;-50&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1535544858007{margin-top: -70px !important;}&#8221;][vc_tta_section title=&#8221;Contact for dealers&#8221; tab_id=&#8221;1535543932244-5740a287-07b7&#8243;][vc_row_inner css=&#8221;.vc_custom_1530082119976{margin-top: 50px !important;}&#8221;][vc_column_inner]    <style type=\"text\/css\" media=\"all\">\r\n        #iconbox_1 .glyph            {\r\n                color: #e7343f;\r\n            }\r\n            <\/style>\r\n    \r\n    <div id=\"iconbox_1\" class=\"iconbox iconbox-left\"   data-delay=\"0\" data-animation=\"none\" >\r\n        <div class=\"icon\">\r\n            <span class=\"glyph icon-phone2\"><\/span>\r\n        <\/div>\r\n        <div class=\"content-wrap\">\r\n                            <h3 class=\"title\">Phone: 09771-63567-175*<\/h3>\r\n                        <!-- iconbox content -->\r\n                            \r\n                <div class=\"content\">\r\n                    Mon\u2013Thu: 8:30 \u2013 12:30, 13:00 - 16:30 \/ Fri: 8:30 \u2013 12:30                <\/div>\r\n                    \r\n                  \r\n            \r\n            <!-- icon box read more button -->\r\n            \r\n        <\/div>\r\n    <\/div>\r\n\r\n        <style type=\"text\/css\" media=\"all\">\r\n        #iconbox_2 .glyph            {\r\n                color: #e7343f;\r\n            }\r\n            <\/style>\r\n    \r\n    <div id=\"iconbox_2\" class=\"iconbox iconbox-left\"   data-delay=\"0\" data-animation=\"none\" >\r\n        <div class=\"icon\">\r\n            <span class=\"glyph icon-fax\"><\/span>\r\n        <\/div>\r\n        <div class=\"content-wrap\">\r\n                            <h3 class=\"title\">Fax: 09771-63567-144*<\/h3>\r\n                        <!-- iconbox content -->\r\n                            \r\n                <div class=\"content\">\r\n                    *to the phone tariff of your provider, mobile phone possibly differently.                <\/div>\r\n                    \r\n                  \r\n            \r\n            <!-- icon box read more button -->\r\n            \r\n        <\/div>\r\n    <\/div>\r\n\r\n    [vc_empty_space height=&#8221;40&#8243;][contact-form-7 id=&#8221;4346&#8243; html_class=&#8221;light_styles&#8221;][vc_message icon_type=&#8221;pixelicons&#8221; icon_pixelicons=&#8221;vc_pixel_icon vc_pixel_icon-info&#8221; css=&#8221;.vc_custom_1537366374656{margin-top: 40px !important;margin-right: 0px !important;margin-left: 0px !important;}&#8221;]<\/p>\n<address><span id=\"result_box\" class=\"\" lang=\"en\"><span class=\"\">The data sent will be processed only for the purpose of processing your request. Further information can be found in our <a href=\"https:\/\/www.camping-first.de\/en\/privacy-policy\/\">privacy policy<\/a>.<\/span><\/span><\/address>\n<p>[\/vc_message][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1535544864424{margin-top: -70px !important;}&#8221;][vc_tta_section title=&#8221;Contact for consumers&#8221; tab_id=&#8221;1535544044121-9d226ee6-92b8&#8243;][vc_row_inner css=&#8221;.vc_custom_1530082130075{margin-top: 50px !important;}&#8221;][vc_column_inner]    <style type=\"text\/css\" media=\"all\">\r\n        #iconbox_3 .glyph            {\r\n                color: #e7343f;\r\n            }\r\n            <\/style>\r\n    \r\n    <div id=\"iconbox_3\" class=\"iconbox iconbox-left\"   data-delay=\"0\" data-animation=\"none\" >\r\n        <div class=\"icon\">\r\n            <span class=\"glyph icon-phone2\"><\/span>\r\n        <\/div>\r\n        <div class=\"content-wrap\">\r\n                            <h3 class=\"title\">Phone: 09771-63567-186*<\/h3>\r\n                        <!-- iconbox content -->\r\n                            \r\n                <div class=\"content\">\r\n                    Mon-Thu: 9:30 \u2013 12:00, 13:30 - 16:30 \/ Fr: 9:30 \u2013 12:30                <\/div>\r\n                    \r\n                  \r\n            \r\n            <!-- icon box read more button -->\r\n            \r\n        <\/div>\r\n    <\/div>\r\n\r\n        <style type=\"text\/css\" media=\"all\">\r\n        #iconbox_4 .glyph            {\r\n                color: #e7343f;\r\n            }\r\n            <\/style>\r\n    \r\n    <div id=\"iconbox_4\" class=\"iconbox iconbox-left\"   data-delay=\"0\" data-animation=\"none\" >\r\n        <div class=\"icon\">\r\n            <span class=\"glyph icon-fax\"><\/span>\r\n        <\/div>\r\n        <div class=\"content-wrap\">\r\n                            <h3 class=\"title\">Fax: 09771-63567-144*<\/h3>\r\n                        <!-- iconbox content -->\r\n                            \r\n                <div class=\"content\">\r\n                    *to the phone tariff of your provider, mobile phone possibly differently.                <\/div>\r\n                    \r\n                  \r\n            \r\n            <!-- icon box read more button -->\r\n            \r\n        <\/div>\r\n    <\/div>\r\n\r\n    [vc_empty_space height=&#8221;40&#8243;][contact-form-7 id=&#8221;4348&#8243;][vc_message icon_type=&#8221;pixelicons&#8221; icon_pixelicons=&#8221;vc_pixel_icon vc_pixel_icon-info&#8221; css=&#8221;.vc_custom_1537366380955{margin-top: 40px !important;margin-right: 0px !important;margin-left: 0px !important;}&#8221;]<\/p>\n<address><span id=\"result_box\" class=\"\" lang=\"en\"><span class=\"\">The data sent will be processed only for the purpose of processing your request. Further information can be found in our <a href=\"https:\/\/www.camping-first.de\/en\/privacy-policy\/\">privacy policy<\/a>.<\/span><\/span><\/address>\n<p>[\/vc_message][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row gap=&#8221;zero&#8221;][vc_column][\/vc_column][\/vc_row][vc_row row_padding_top=&#8221;50&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]Do you have technical questions about our products or questions about a repair status? Call us or use the respective input field to contact our service department.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row gap=&#8221;35&#8243; row_padding_top=&#8221;-50&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_tta_accordion active_section=&#8221;0&#8243; collapsible_all=&#8221;true&#8221; css=&#8221;.vc_custom_1535544858007{margin-top: -70px !important;}&#8221;][vc_tta_section title=&#8221;Contact for dealers&#8221; tab_id=&#8221;1535543932244-5740a287-07b7&#8243;][vc_row_inner css=&#8221;.vc_custom_1530082119976{margin-top: 50px !important;}&#8221;][vc_column_inner][vc_empty_space height=&#8221;40&#8243;][contact-form-7 id=&#8221;4346&#8243; html_class=&#8221;light_styles&#8221;][vc_message icon_type=&#8221;pixelicons&#8221; icon_pixelicons=&#8221;vc_pixel_icon vc_pixel_icon-info&#8221; css=&#8221;.vc_custom_1537366374656{margin-top: 40px !important;margin-right:<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":4071,"menu_order":115,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4254","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/pages\/4254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/comments?post=4254"}],"version-history":[{"count":21,"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/pages\/4254\/revisions"}],"predecessor-version":[{"id":14910,"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/pages\/4254\/revisions\/14910"}],"up":[{"embeddable":true,"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/pages\/4071"}],"wp:attachment":[{"href":"https:\/\/www.camping-first.de\/en\/wp-json\/wp\/v2\/media?parent=4254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}